Reviews
amy k
16:58 06 Apr 23
I cannot speak highly enough of Paul and Paul; our experience with them was outstanding from the moment we rang. From the very beginning, we experienced a high level of professionalism, knowledge/expertise, quality of work, and that was all at a reasonable price with the work completed in a very timely manner. Every step of the process was explained to me in such a way that I understood what was being done, the old boiler removed, and my kitchen was left in a clean state.I would highly… recommend the services of Paul and Paul and will be calling on them for future servicing of the boiler.read more
Orla McLoughlin
20:35 19 Feb 23
The two Pauls replaced my gas boiler last week and set up new smart controls. They kindly fit me in at very short notice as I didn’t have any heating. They were both professional and friendly and also took time to return the following day to talk me through everything as I had to leave for work on the day they completed the work.I am very happy with the new boiler and found it quite reasonable in terms of cost. I also didn’t realise how much easier smart controls would make things! 10/10… service.read more
Richard Wilson
18:27 29 Jan 23
We received outstanding service from this company when we had a new gas boiler fitted and would highly recommend them. Very professional, punctual and all work was completed to a very high standard. We are delighted with the result.
Noel Hamill
21:59 23 Jan 23
Gas boiler replaced promptly and professionally. Booked in within a week, and all done in a day. Even left the place clean and tidy. Happily recommend for installation and servicing. Great job, thanks.
Chris Conville
16:44 29 Dec 22
Paul provided a gas boiler service for me. Paul provided a quick response, showed up on time, was very professional and tidy at a good price. Would recommend.
Brenda Moynagh
21:22 30 Nov 22
This company did a great job installing my gas heating, customer service was fantastic and always went the extra mile to accommodate me. Since initial installation, any queries have even answered and tended too promptly and efficiently. Highly recommend!!
Nicholas Mcbride
12:54 28 Nov 22
Exceptional customer experience. Paul patiently fixed smart thermostat heating problem, explained its operation and remained while I tested it out. Many thanks for taking the stress out of the issue.
Gerry Stewart
20:08 26 Nov 22
Completed flue replacement and thorough boiler service. Fully inspected system and gave great advice. Returned to replace heat exchanger seal and desludge. My Combi Boiler now tip top, I shall be using this company again.
Arlene McAleese
16:48 07 Nov 22
Paul and Paul provided an excellent service! They called with me only a few hours after I made contact which was greatly appreciated. They were very professional and efficient. I found them to be very good value for money, I expected to pay a lot more for the service I received. I would highly recommend
Rob Adams
17:52 25 Aug 22
Poor communication – too busy and unable to just say that. Would have been more professional to have just turned the work away – instead became a colossal waste of time as constantly fobbed off and not able to provide any dates, or times with which to plan your own life around. Sadly could not recommend. I understand emergencies take priority and I have no issue with this – the issue is with the the lack of communication about when they will or won’t be free, and the lack of proactive… suggestion of any alternatives.read more
Deirdre Bittles
18:49 23 May 22
I needed my old gas boiler replaced. Rang Paul and he promptly arranged to call. I found he was personable and able to sort out any issues that arose. At all times he and the other Paul have been professional, punctual, helpful neat and tidy. Would definitely recommend them, with no hesitation.
Peter B
07:56 20 May 22
From the initial chat with Paul saying I was looking for a smart heating system, Paul asked a few questions about my house and setup and provided me with multiple options for a solution that would cover what I’m after. After settling on Hive, Paul was able to install this, despite encountering an issue with the gas install in my house, was able to use his expertise to get around this. As well as high quality install, the work carried out was incredibly tidy and neat, covering pre-existing… thermostats as well as neat cable management. Paul also ensured I understood the app and all it’s features, as well as dealing with Hive customer support to get the second thermostat to appear in the app as it hadn’t done this first time. I would highly recommend Belfast Boiler Installations.read more
Pete Hampton
21:00 13 Apr 22
Paul came round and installed my Tado smart heating system. He is professional, friendly and told me a lot about our heating system that I didn’t know. He also serviced our combi boiler and was really responsive with my questions. Highly recommended!
Peter Cooper
09:14 19 Mar 22
Excellent customer service, delivered in a friendly and professional manner. Really appreciated Paul taking all the trouble to source the part required and fitting it immediately. Many thanks – Great to have heating again!
Stuart Cully
21:03 16 Mar 22
Paul was great, managed to pencil us in at short notice. Very personable, professional and knowledgeable. Boiler serviced and friendly reminder about gas safety and CO awareness – always appreciated with little ones in the house. Couldn’t recommend Belfast Boiler Installations more highly.
todd engman
14:07 04 Mar 22
Belfast Boiler Installations were great! We just moved into our new house, and found no external thermostat anywhere. I spoke with Paul at Belfast Boiler Installations, and he told me what the best smart options on the market were, where to buy them for the lowest price, and then came out and installed them and walked me through how to operate them. Definitely recommend Paul, and Belfast Boiler Installations.
John Darling
17:56 06 Feb 22
Gas boiler replaced promptly and efficiently. The team were very professional and tidy. They turned up on time and completed the job. They were easy to deal with and were reliable with a competitive price.
Owen Glenn
20:33 20 Jan 22
Professional, personal and expert service. Belfast Boiler Installations come to fit a Hive smart heating control system and managed to fix multiple other genuine problems along the way. Our heating system and wiring had baffled a dozen plumbers over 20 years without getting to the route of the problem. Paul and Paul spent multiple additional hours to diagnose the problem, offer impartial advice and fit the Hive smart heating system after substantial re-wiring. Very pleased with the service,… advice and result at a reasonable price. Would highly recommend to others.read more
Colm Girvan
20:20 15 Jan 22
6 star service from Paul and Paul.We used Belfast Boiler Installations for my oil to gas conversion and to add Smart Heating controlsThe boys were real gentlemen, both professional, friendly and respectful. They were focused on getting the job done and we really appreciated their extra efforts in getting the heating back on asap. Their knowledge is second to none.A lot of planning took place to avoid too much disruption to the home. There was much less than expected, as we had been told… by other companies that it would be necessary to remove ceilings and disturb two and possibly three rooms on the house.They managed it with one room, saving a lot of money in getting plasterers and joiners in to fix it all.Good planning was the key.These boys are serious grafters. They put in hours way beyond our expectations just to get the heating back on for us-and they tidied up! We don’t know where they got the energy from.A brilliant job from start to finish.Would highly recommend this company. I wouldn’t go anywhere else. Make sure you book them in early. They are in high demand and now I understand why. We’ve already booked them for our gas boiler service for next year.read more
Desi Maguire
19:15 08 Jan 22
Contacted Belfast Boiler Installations because of the great reviews and wasn’t disappointed, in fact here I am writing another one. Great communication from start to finish, professional and reliable – rang me and turned up when they said they would. Installation in one day, large drafty house has never been warmer. Paul & Paul both very easy to deal with. Will be using for all future servicing and would not hesitate in recommending as feel in very safe and trustworthy hands.
Anna Rooney
14:31 05 Jan 22
The boiler in my rental property broke down a few days before Christmas , i called Paul & Paul and they were fantastic – reassuring, professional and such a quick service given it was the day before Christmas Eve! Paul gave me advice on my options and i decided a replacement boiler was the way forward – all done in one day, tidy work! Thank you so much
Mick Wilson
19:49 14 Dec 21
The guys fitted a new has boiler today to replace 15 year old one. Great job and tidy work. At this time of year you need a good, reliable supplier and I can recommend these guys.
Ciaran Connolly
09:56 07 Dec 21
Classic at this time of year – we were lucky enough to get Paul to help us with an issue and then had him complete a boiler service for us. He had a new option for us that we never heard of before – a smart thermostat – which was a pretty slick installation for us – and has made our heating set up a little bit smarter! Thanks team – much appreciated! 🙂
Kevin Brown
08:38 03 Dec 21
We hired the company to convert our newly purchased period house from oil to gas. This was a major undertaking as the house required the installation of a completely new heating system throughout. Paul and Paul were professional from the outset. They genuinely want to help the customer and installed a heating system designed around the way we use the house. Their enthusiasm for their work is evident. I highly recommend.
Stephanie Meulendijks
18:01 02 Dec 21
Highly recommend Paul and Paul. They fitted my smart heating system and even pretended I didn’t turn the temperature of my boiler all the way down causing my heating not to work 🤣 you know you have good ones on your hand when those things are brushed under the rug. Great service and they didn’t leave a crumb behind. Phone number permanently added to my phone book 👌🏻👏🏻
Martina Dalton
12:59 04 Nov 21
Highly recommended! Paul is a very polite, friendly gentleman who very reliable and helpful. I’ve been a customer for over 10 years and Paul has never failed. He has responded to calls at short notice and provide a very efficient service for home and rental properties. He has provided good advice on requirements and a good value for money 5 star service. 🌟 🌟 🌟 🌟 🌟 HIGHLY RECOMMENDED!
Sheelagh Roberts
13:16 26 Oct 21
Honestly couldn’t have got better guys to complete the job! Excellent, professional, tidy and clean! Job well done. Keep us well informed and went beyond in arranging inspections etc.
Vinyl Matt
12:12 21 Oct 21
Paul was very helpful in accommodating my limited availability for the appointment. Seemed very knowledgeable and took time to explain to me what the issues with the boiler were. Job was done quickly, the work was good and the price was very fair. Extremely happy with the service. I would recommend Paul and Belfast Boiler Installations to anyone. Very happy with the service
Andrea Nixon
20:16 13 Oct 21
I called Paul to repair and service my gas boiler. He was courteous and knowledgeable, providing helpful advice. He responded quickly, calling with me the following morning, and kept in touch to let me know when to expect him. Moreover he did an excellent job of repairing my fairly old boiler, he was extremely thorough and professional, and he was very reasonable in price. I would be happy to recommend Paul and will certainly use him again in the future.
Robert Beckett
09:04 30 Sep 21
Paul has maintained our church boilers for many years and has always proved to be both competent and reliable. Recently he updated our system. The price was very competitive, the work completed on time and the premises left clean and tidy. Very pleased with all he has done for us.
Daniel Bartsch
21:04 11 Aug 21
Outstanding Service……Paul has been out to us on several occasions for different jobs over the years (big and small). We recently had a new boiler and gas fire fitted and the work was completed to the highest professional standard. The quote was competitive, with no hidden extras. He always arrives on time, gets the job done in a timely manner and leaves our home immaculate. Honest, trustworthy and I would highly recommend them.
Why customers choose Belfast Boiler Installations
- Enjoy peace of mind, with a 10 year FREE parts & FREE labour, boiler warranty
- All installations carried out by Gas Certified Engineers all on Gas Safety Register
- FREE Magnetic Filter, FREE Cleanse & FREE Inhibitor, each adding protection to your new Gas Boiler
- Our aim is to make you a customer for life, our ethos is making your experience with us a very positive one
- A reliable & courteous family run business, who will always respect your property and your time by turning up at agreed times
