Reviews

Belfast Boiler Installations place picture
4.9
Based on 208 reviews
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Elliott McPherson profile pictureElliott McPherson
11:16 11 Nov 25
I couldn’t recommend the Belfast Boiler Company highly enough. Their service was absolutely outstanding from start to finish — truly deserving of six stars if that were possible. The team was professional, friendly, and went above and beyond to ensure everything was done to the highest standard.

Not only did they complete the boiler installation efficiently and to perfection, but they also took the time to fix a small leak that wasn’t even their responsibility — purely out of goodwill. It’s rare to come across such integrity and dedication these days.

The quote we received was completely transparent, and the final price matched exactly what was agreed upon — no hidden costs or surprises. The engineers were also extremely knowledgeable and took the time to explain everything clearly.

Fantastic service all around. I wouldn’t hesitate to recommend the Belfast Boiler Company to anyone looking for reliable, honest, and high-quality boiler work.
Simone Lafferty profile pictureSimone Lafferty
10:17 11 Nov 25
Couldn’t recommend them more! We had a new boiler installed and they made sure everything was finished to the highest standard, took the time to talk us through everything and left the place tidy after themselves. They took extra time to fix an unrelated leak under our sink that they noticed while doing the job, which we couldn’t be more appreciative of. An amazing team that will go above and beyond on any job they do!
Cónall Ó Corra profile pictureCónall Ó Corra
19:11 10 Nov 25
I work for Cultúrlann McAdam Ó Fiaich in the heart of the Gaeltacht Quarter in West Belfast. Belfast Boiler Installations, and both Pauls in particular, were exceptional from start to finish. We could not recommend them highly enough. From Boiler procurement, to installation to follow-up, they were professional and extremely easy to deal with. Go raibh míle maith agaibh.
Colin Watters profile pictureColin Watters
12:25 10 Nov 25
Unreal service, safety certification. Quick and reliable & amazing service.
Megan Mcauley profile pictureMegan Mcauley
16:14 31 Oct 25
Highly recommend this business! Their service is outstanding and you wont meet a better team, from their workmanship to their cleanliness throughout the job they were absolutely 2nd to none! Delighted to finally came across a business who do exactly what they say and when they say!
Gerry McAuley profile pictureGerry McAuley
15:53 31 Oct 25
Absolutely no problem giving this business 5 stars. They did exactly what they arranged with us, which nowadays is hard to find! Arrived on time, had the job done within the agreed time frame and did a great job replacing our boiler and radiators. A great bunch of guys who went above and beyond. 100% recommend!
Patricia profile picturePatricia
18:09 30 Oct 25
I have just had old boiler and seven radiators replaced by Paul and his amazing team of very professional team of plumbers Paul jimmy and Josh brilliant workmanship left house spotless would recommend to anyone price could never be beaten did a few extras and wouldn’t add the cost to the bill really went the extra mile
Grainne Rogan profile pictureGrainne Rogan
18:07 14 Oct 25
I can not recomend these guys enough (Paul, Paul and Jimmy). I changed from oil to gas. They arrived at my house at 8am and stayed until 9 that night, until the job was done. They were friendly, professional and kind.They are true gentleman!!
Christine Altimas profile pictureChristine Altimas
15:43 04 Oct 25
Could not recommend Belfast Boiler Installations more. Great friendly service from Paul. Came out quickly and was very reasonably priced.
Tom Vella profile pictureTom Vella
09:00 04 Oct 25
Had my old 20+ boiler replaced and new one installed in different area, they came on time very professional down to earth and was a pleasure having Paul, Paul and Jimmy doing the work for me. Got all the work done in a day to high standard even though we got a leak once new system pressurised which they went above and beyond to find and fix. Would highly recommend belfast boiler installation for any work you would need done i would definitely have them do work for me again in the future.
Matthew Anderson profile pictureMatthew Anderson
07:35 23 Apr 25
We had an old hot water tank that took ages to to heat and wouldn't give much hot water. We were spending a fortune on heating the water despite having solar panels also heating it. The two Paul's have been fantastic. This is the second time we have had them in the house to do work and again they both worked tirelessly at the job, are both lovely and very professional and left the place neat and tidy. They also were very considerate with their after care, checking in with us to make sure all is working well. Now we have cut our hot water bill by at least two thirds with the new tank and solar emersion. I couldn't recommend them higher and look forward to using their services again.
David Morrison profile pictureDavid Morrison
19:54 18 Apr 25
Professional work carried out within agreed time frame. Nice guys too. Would recommend.
Martin Ryan profile pictureMartin Ryan
17:13 02 Apr 25
The two Pauls at Belfast Boiler Installations looked after me extremely well. They replaced my old gas boiler which had stopped working properly with a much better one that restored my central heating right when I needed it most. I also have a thermostat now which I can control from remote locations. Along with my more efficient boiler, the thermostat is helping to bring down my gas bill to be much lower than it ever was before. Overall, I couldn't be happier.
william mcdowell profile picturewilliam mcdowell
16:46 01 Feb 25
A Big thank you to the two Paul's for doing a very professional installation of our new worcester boiler and flue.
Between them they have years of experience and know exactly what there doing.
We have had work carried out by numerous engineers of the years including SSE but it was one problem after another.
Paul spotted the issue right away and corrected them when fitting the new system.
Would also like to THANK there existing customers who held off on there services so we could get ours sorted over the cold weather as we had no heating or hot water.
Many Thanks.
William & Mary
david reeves profile picturedavid reeves
08:30 22 Jan 25
Brilliant company! very knowledgeable and experienced Lads, Called for a quote out that week and the boiler was installed the next week, Despite my old boiler causing a headache the lads were finished in a few hours, excellent workmanship and a great price for the service provided highly recomeneded!
Christopher Healy profile pictureChristopher Healy
10:41 21 Jan 25
Couldn’t recommend the lads enough absolutely amazing service
Rob profile pictureRob
16:11 08 Jan 25
Would highly recommend. Got a Hive thermostat installed by Paul and couldn’t be happier with it.
Peter Magee profile picturePeter Magee
16:44 06 Jan 25
Excellent service. Fitted me in at short notice. Installed new boiler.
Went the extra mile and gave some good additional advice. Will see them next year for boiler service.
Thank you to the 2 Paul’s
Carly Murphy profile pictureCarly Murphy
15:55 06 Jan 25
Can't recommend this company enough! We were stuck between christmas and new year with no boiler. Ours had broken and needed replaced so we had no heating or hot water. We had rang several other companies before this one and were told there's nothing that could be done for another week because of the time of year. When we rang the guys at Belfast Boiler Installations, they managed to make space in their schedule to supply and fit our new boiler first thing the next day. They moved jobs to prioritise our boiler as we were completely without and have 2 young kids. With the cold weather forecast this was greatly appreciated. They arrived when they said they would, and done a brilliant job.
I wanted to introduce a smart system with the boiler to control the heating from my phone when out and they also sorted this hassle-free. We are really happy with the service they have provided and will continue to use them for boiler servicing. They are professional, friendly, and take time to answer any questions. Glad to have found them!
Brendan McParland profile pictureBrendan McParland
16:07 05 Jan 25
Paul recently installed a smart heating system in my home, and I couldn't be more impressed.

Paul guided me through the selection process, explaining the options and helping me find the best fit for my needs. On installation day, they were punctual, efficient, and kept the workspace tidy.

After everything was set up, Paul provided a thorough walkthrough of how to use the system and answered all my questions. The convenience of controlling my heating from my smartphone has made a noticeable difference in comfort and energy savings.

Thank you for a fantastic job!
Carolle Toner profile pictureCarolle Toner
18:25 22 Dec 24
Absolutely delighted with the work. Carried out by the 2 Paul’s and co…needed a new boiler fitted and from the first phone call to the work being carried out and completed was all without a hitch. All old stuff taken away and cleaned up after not 1 complaint do I have, I feel really confident that if anything should go wrong they would be here in a heartbeat and help in every way possible, Paul took time to show me the new controls and explain how all work. Definitely deserve the 5 stars, highly recommended
Frank profile pictureFrank
19:39 09 Dec 24
Had a new boiler installed today by the two Paul’s and Jimmy. It was clear that they’re very experienced at installation of new units. I have two zones for upstairs and downstairs and they installed Hive thermostats for each zone that I can control with the app. I enquired at last minute about changing the boiler model I wanted, fully expecting it to be too late to change however, they went first thing this morning to the merchants and changed to the one I wanted. Top notch customer service. Would definitely recommend them to anyone needing a new boiler.
Patricia Deane profile picturePatricia Deane
19:30 05 Dec 24
We can’t speak highly enough about Belfast Boiler Installations. Pricing was fair and transparent.The guys who installed our new gas boiler and flu were not only friendly, efficient and knowledgeable but they took the time to explain everything to us in great detail, address all of our questions and concerns. We were completely impressed with their professionalism and customer service. They left us feeling absolutely confident with the service we received. We would highly recommend this company and Paul who oversees the entire process.
Laurence & Patricia Deane
Sean Lambe profile pictureSean Lambe
12:40 05 Dec 24
Brilliant company. Very customer focused and extremely easy to deal with. I highly recommend them. Thanks for everything guys!
Aoife Hughes profile pictureAoife Hughes
13:30 02 Dec 24
Absolutely brilliant Paul was lovley and professional got my boiler serviced and new carbon monoxide alarm installed very quickly would recommend
Yui profile pictureYui
13:03 02 Dec 24
Good and quick
robert lewis profile picturerobert lewis
11:30 02 Dec 24
Arrived on time and installed new hive thermostat system and explained how the system works and how to use it.
Fully deserves 5 star rating
James Cooke profile pictureJames Cooke
14:22 28 Nov 24
Friendly service taking the time to fully explain the installation and run through the operating instructions. Very neat work and the area was left completely tidied up. Paul came highly recommended and I can understand why.
lee smyth profile picturelee smyth
15:18 23 Nov 24
I would highly recommend this engineer. He was available immediately on a Saturday to help resolve an issue with my boiler. He explained everything to me and showed me exactly what I can do myself in the future when faced with same issue. Been an absolute lifesaver and I am very grateful.
Hansel profile pictureHansel
12:34 23 Nov 24
My boiler broke in my Chippy called Paul they arranged and fitted a water heater. Works perfectly! They helped me setup the warenty and sorted all the required paperwork. Service was fantastic all other companies had atleast a month before they could take on this job Paul & Paul had me up and running within a week.
Nick Quinn profile pictureNick Quinn
18:49 19 Nov 24
Great job on our boiler replacement. Paul’s knowledge was greatly appreciated especially with installation of the smart thermostat. Very highly recommend.
Sarah H profile pictureSarah H
18:21 18 Nov 24
We had our boiler service booked with another provider and when they came our boiler was too dangerous for use. They had no availability for nearly 2 weeks. We have 2 small children and with a cold spell coming we were really anxious about how we would manage without hot water or heating. I found Paul's number on Google and was so impressed with the service, he came out the same day and made every effort to prioritise us with children, even managing to source and fit a new boiler the next day. The team were extremely helpful, clean, and knowledgeable and I will definitely be trusting them with all our needs going forward. Lastly, the price was extremely reasonable. I would strongly recommend Paul and his team.
Michael Thompson profile pictureMichael Thompson
10:13 16 Nov 24
Right from when I phoned Paul on a Saturday after-noon I had a good feeling about Belfast Boiler Installations. That proved to be correct as Paul and his team quickly sorted me with a new boiler which is now working very well. They installed a separate pipe to make reading the pressure easier and took great care to be leave the place clean after the work. Overall, an excellent service.
Simon Larkin profile pictureSimon Larkin
17:44 11 Nov 24
Such a nice guy so helpful . Would highly recommend any day off the week . Folks he's the man for all you're boiler needs .
Jay Butler profile pictureJay Butler
17:35 09 Nov 24
Extremely helpful and went out of their way to make sure I was up and running after my old boiler packed in. Great communication and kept me informed. 100% recommend Paul and Paul. Great pricing and professional work. Thanks!
Gemma Hill profile pictureGemma Hill
18:30 05 Nov 24
Absolutely delighted with the boiler installation. Came home from work to a lovely warm house and hot water. Very clean and tidy job. Thank you.
Christopher Hill profile pictureChristopher Hill
18:12 05 Nov 24
Busted boiler and no heat or hot water. So after a bit of google research, landed with Belfast Boiler Installations.. Wow - No regrets, as they went above and beyond to do a quality job and restore heat and hot water via a much better system being installed. Aspects of the job I’m in no doubt lesser installers wouldn’t have bothered with. Fantastic. Cheers Paul’s…
Bobby Mahon profile pictureBobby Mahon
18:23 23 Oct 24
Boiler packed in , rang Belfast boiler installations , spoke to them and arranged to call the following day , the fellas , ( both called paul ) where very informative on what we needed to do , so few days later the guys had my old boiler out and new one installed , gave me a run down how to use the new system, which was a doddle , they left my place spotless after they had finished the job , two gentlemen and fantastic at their job, they also sorted out my warranty and installed another carbon monoxide alarm . Workmanship was 100 percent , highly recommended this company if you ever need any such work carried out ...10 outta 10
Deborah Quail profile pictureDeborah Quail
11:11 23 Oct 24
Very fast and efficient. Highly recommend
Johnny profile pictureJohnny
17:53 16 Oct 24
Fantastic service. Very professional and very knowledgeable. Great work. Thank you.
J C profile pictureJ C
12:10 13 Oct 24
Our home’s boiler was installed by a plumber about 10 years ago, there were constantly problems of the heating system.
This time when we decided to replace the boiler, I choose carefully by reading reviews on time before calling anyone, Paul and his team not only did great job on installing a boiler, but also came back visited several times to solve the heating issues. Thanks a lot!! Definitely recommend to everyone!
M R profile pictureM R
16:24 11 Oct 24
Had an issue with our old boiler that ended up needing a full replacement. Couldn't have asked for better service and wouldn't go anywhere else in future.
Roisin Anderson profile pictureRoisin Anderson
10:40 26 Sep 24
Excellent work from Paul and Paul!

Moved house and had Hive for heating in our previous place and were keen to get it into the new place if possible but more complicated with different heating circuits so didn't want to risk installing it ourselves. They called out free of charge to assess first to see the current set up and come up with a way to make it work then arranged a time and date to install. They worked non stop without a break to get it all set up! Great guys, would highly recommend and will be getting back for any future work needed in the new house. Thanks again!
P H profile pictureP H
14:11 18 Sep 24
Great service from Paul. Installed when he said he would, excellent communication. Boiler works great - thanks
Deirdre Bowman profile pictureDeirdre Bowman
10:05 18 Sep 24
Very happy with my boiler installation by Belfast Boiler Installations.

Extremely professional company and very efficient. Everything was explained very easily too.

I would highly recommend them, thank you so much for the great work ☺️
Kathryn Finlay profile pictureKathryn Finlay
19:00 17 Sep 24
Incredibly efficient in contacting me. Resolved the issue quickly. Will definitely be using again. Highly recommend
paul kelso profile picturepaul kelso
12:48 11 Sep 24
Absolutely first class service! Paul & Paul along with jimmy and Francie were incredibly knowledgeable, and professional they arrived on time and wasted no time getting to the job at hand while also ensuring everything was clean and tidy throughout the job,

They installed a new boiler with a 7 year warranty and it is running like a dream connected to the hive Smart Control system.

They have followed up with a few calls just to make sure everything is ok and that I understand how everything works.

Friendly, Professional and efficient.

5 star
Nabeel Gill profile pictureNabeel Gill
16:27 28 Aug 24
Really pleased with my boiler installation by Paul, seamless transaction and stress free.

Extremely professional, honest and reliable people, customer for life and future servicing!!

Highly recommended 👍
Wesley Pollock profile pictureWesley Pollock
15:06 12 Aug 24
New boiler installed upstairs. Excellent customer experience. All four guys friendly and approachable. Good, tidy job.
ryan kernaghan profile pictureryan kernaghan
19:32 25 Jul 24
New boiler install and upstairs rads replaced. Highly recommended. Great guys to work with, very flexible, reliable and diligent. They were also able to give very helpful advice re: options for the new system.
Darryn McCartney profile pictureDarryn McCartney
10:07 20 Jul 24
Guys where great at explaining everything and sorting everything out. All I had to do was let them in and they completed the boiler replacement that say day. Highly recommend
Con profile pictureCon
20:44 08 Jul 24
Paul was great. Came out same day and sorted the problem. Would highly recommend to anyone
Chris Dunlop profile pictureChris Dunlop
20:01 08 Jul 24
Absolutely fantastic service! Paul and Paul were incredibly knowledgeable, arriving promptly and ensuring everything was clean and tidy throughout the job. They went above and beyond by rearranging their schedule to replace our boiler as soon as possible. They completed the job within one day and had us up and running again before 5pm. I cannot recommend them highly enough for their professionalism and excellent service.
Stephen Grimley profile pictureStephen Grimley
13:51 05 Jul 24
Fantastic service. Replaced our boiler on prearranged date and arrived early to remove and install new gas boiler. Very clean, tidy and informative. Wish we have more tradesmen like this!
Catherine Kerr profile pictureCatherine Kerr
08:19 28 Jun 24
Not very often I take the time to leave a review but having just had our old boiler replaced this week by BBI I cannot recommend enough. They arrived promptly and provided a great service at good value and left the place spotless whilst also providing good advice on maintaining the system - Will definitely be using them again. Thanks Paul & Paul
Barbara Armstrong profile pictureBarbara Armstrong
17:41 21 Jun 24
Just had my new gas heating installed by these fantastic men. Only took 2 days and they did a fantastic job. They were extremely conscientious ensuring we had as little upset to our daily life as possible. Left us with no cleaning to do and our heating system is brilliant. I would highly recommend them to anyone thinking of upgrading their heating system 👍
Sam sam profile pictureSam sam
19:16 03 Jun 24
I got my boiler replaced, Amazing work of art, professional, the team were punctual and highly committed to getting the job done Right.

Thank you Paul.
Joe Fn profile pictureJoe Fn
12:26 15 May 24
Brilliant service by the 2 Paul's. Quick and tidy and give a brilliant run down of everything. 100% would recommend
Karen McGonigle profile pictureKaren McGonigle
22:46 09 May 24
My near 20yr old gas boiler broke down, so i called Belfast Boiler Installations (BBI) after reading their good reveiws on google and two very helpful down to earth and professional guys called out the same day.
The boiler was beyond repair, so they recommended that i apply for the Affordable Warmth Scheme Grant via HE for a new boiler as i couldn't afford a new one.
So on pauls advice and with his help i applied for and got grants not only for a new heating system but new radiators, and further grants for installation and new windows all down to these guys and i am beyond grateful.
BBI also contacted and dealt with the grants office during the process, freeing me of that hassle before starting and during work.
And they worked nonstop, i also have to point out how tidy and spotless workers they are, floor boards radiators and a hot water tank had to be ripped out and there was barely any dust or dirt anywhere, not even boot prints on the floors. A brilliant job and service from first contact to job done at an extremely fair and reasonable price.
Thank you, Paul and team. I am over the moon.

P.S
I paid extra and opted to change to a combi boiler, and it's brilliant. The house has never been warmer. I have instant hot water, and it's so quiet compared to my old system.
If you need any boiler work or a new heat system, then these are the guys.
Jean Duggan profile pictureJean Duggan
16:59 22 Apr 24
Really happy with the service I received from Paul and Paul at Belfast Boiler Installations. They installed a new boiler for me and a smart thermostat. They were punctual, professional and friendly and talked me through everything. Have already recommended them to my mam and would highly recommend them to anyone with boiler issues. Thanks very much both!
Fiona Keane profile pictureFiona Keane
18:18 10 Apr 24
Great service, prompt, professional and so pleasant. The guys completed a gas safety check for us which was extremely thorough. They worked efficiently with minimal disruption. Would definitely highly recommend
Peter Convery profile picturePeter Convery
14:58 05 Apr 24
5 star service. Paul & Paul did a fantastic job replacing our gas boiler in a quick timeframe. Very professional, knowledgable and they were extremely tidy. Would highly recommend!
Katie Wilgar profile pictureKatie Wilgar
14:12 26 Mar 24
Had my Boiler installed by Paul & Paul. Don't think I have ever come across better customer service or professionalism. I had my new boiler installed without any issues at all with my old one taken away without any hassle. My old boiler gave me a huge amount of problems & coming into winter I was very grateful I got squeezed in. Paul is a boiler expert!! Highly highly recommend their services, 10 stars !
Ashley Gawley profile pictureAshley Gawley
12:43 17 Mar 24
Couldn't recommend enough, great service and genuinely nice people that care about there costumer's. Recently moved into a house that had an old gas fire attached to a back boiler which needed removed and replaced. I contacted Belfast boiler installation and spoke to Paul. They came out that same day and explained to me all the work that would need done and the different options I had, once we had decided on a plan they came back out that same week and installed the boiler. They were great at explaining everything to me and made sure I new how everything worked before they'd left I would definitely recommend them and will definitely be using them again in the future.
Jasmine Archibald profile pictureJasmine Archibald
22:07 12 Mar 24
I couldn't recommend them enough!
I contacted the business as my (very old) boiler had stopped working.

I had zero understanding of how boilers work and what constitutes as a safe flue. I was extremely stressed about the whole situation and i couldn't be more grateful for how calm and knowledgeable Paul and Paul were when communicating with me and helping me understand what health and safety requirements are needed when it came to replacing my boiler and the new flue I required. They took the time to talk through what I needed and why in detail, what options I had alongside answering the million questions I asked as well!

They fitted in my installation as soon as they could, helped me understand the hive app so I could control the boiler with my phone and even arranged for support to insert a wooden frame around my new flue so it is more aesthetically pleasing. I couldn't fault any of the work, communication, knowledge or kindness any of their team had. Once the boiler was installed they left my room spotless and even took away my old boiler for me too!

I am very happy I found a reliable and trustworthy company to depend on. Thank you so much!!
Ruth profile pictureRuth
18:37 15 Jan 24
We are very grateful to Paul & Paul (and Liam, and Gavin) for the installation of our lovely new boiler. Our 17 year old boiler needed to be replaced after failing the flue integrity check during an annual inspection. The company that did the initial inspection took 3 days to provide us with a quote despite having turned off our heating and hot water in the midst of a cold spell. When they eventually sent the quote, it was too high for the service they were offering and too late. I had already contacted 10 companies! 4 didn’t bother to respond to voicemails or emails. Belfast Boiler Installation answered my call and then proceeded to attend the property to make an assessment on the same day and within the space of just a few hours. Even when attending the property Paul kept me updated on their whereabouts and arrived when he said they would. Unfortunately a real novelty for me, so I was immediately impressed. It showed me that they had integrity. Paul & Paul made an honest assessment and laid out 3 options available to us for the installation.
They took their time to explain everything and more than once (I also asked them to explain everything to my husband the following day). They patiently allowed us to ask a multitude of questions. They treated the job as a priority and managed to book us in within a few days. They gave us, what I believe was a very reasonable quote. They called us a couple of days before to explain how we needed to prepare for the installation day. On the day, they arrived on time, they had a clear plan, they completed the work with no fuss. Their collaborating partners didn’t let them down. After the installation, they explained everything we needed to know about the operation of the boiler and our new thermostat device. They had a lot of equipment but left no mess whatsoever, I mean literally no mess at all! They gave us great advice and invited us to contact them if we have any queries. Paul & Paul are clearly very knowledgeable, experienced and great at what they do. Professional, friendly, efficient, extremely competent, respectful, courteous and tidy. The communication and customer service was great. They did a great job. We would rate and recommend them very highly.
amy k profile pictureamy k
16:58 06 Apr 23
I cannot speak highly enough of Paul and Paul; our experience with them was outstanding from the moment we rang. From the very beginning, we experienced a high level of professionalism, knowledge/expertise, quality of work, and that was all at a reasonable price with the work completed in a very timely manner. Every step of the process was explained to me in such a way that I understood what was being done, the old boiler removed, and my kitchen was left in a clean state.

I would highly recommend the services of Paul and Paul and will be calling on them for future servicing of the boiler.
Orla McLoughlin profile pictureOrla McLoughlin
20:35 19 Feb 23
The two Pauls replaced my gas boiler last week and set up new smart controls. They kindly fit me in at very short notice as I didn’t have any heating. They were both professional and friendly and also took time to return the following day to talk me through everything as I had to leave for work on the day they completed the work.
I am very happy with the new boiler and found it quite reasonable in terms of cost. I also didn’t realise how much easier smart controls would make things! 10/10 service.
Richard Wilson profile pictureRichard Wilson
18:27 29 Jan 23
We received outstanding service from this company when we had a new gas boiler fitted and would highly recommend them. Very professional, punctual and all work was completed to a very high standard. We are delighted with the result.
Noel Hamill profile pictureNoel Hamill
21:59 23 Jan 23
Gas boiler replaced promptly and professionally. Booked in within a week, and all done in a day. Even left the place clean and tidy. Happily recommend for installation and servicing. Great job, thanks.
Chris Conville profile pictureChris Conville
16:44 29 Dec 22
Paul provided a gas boiler service for me. Paul provided a quick response, showed up on time, was very professional and tidy at a good price. Would recommend.
Brenda Moynagh profile pictureBrenda Moynagh
21:22 30 Nov 22
This company did a great job installing my gas heating, customer service was fantastic and always went the extra mile to accommodate me. Since initial installation, any queries have even answered and tended too promptly and efficiently. Highly recommend!!
Nicholas Mcbride profile pictureNicholas Mcbride
12:54 28 Nov 22
Exceptional customer experience. Paul patiently fixed smart thermostat heating problem, explained its operation and remained while I tested it out. Many thanks for taking the stress out of the issue.
Gerry Stewart profile pictureGerry Stewart
20:08 26 Nov 22
Completed flue replacement and thorough boiler service. Fully inspected system and gave great advice. Returned to replace heat exchanger seal and desludge. My Combi Boiler now tip top, I shall be using this company again.
Arlene McAleese profile pictureArlene McAleese
16:48 07 Nov 22
Paul and Paul provided an excellent service! They called with me only a few hours after I made contact which was greatly appreciated. They were very professional and efficient. I found them to be very good value for money, I expected to pay a lot more for the service I received. I would highly recommend
Deirdre Bittles profile pictureDeirdre Bittles
18:49 23 May 22
I needed my old gas boiler replaced. Rang Paul and he promptly arranged to call. I found he was personable and able to sort out any issues that arose. At all times he and the other Paul have been professional, punctual, helpful neat and tidy. Would definitely recommend them, with no hesitation.
Peter B profile picturePeter B
07:56 20 May 22
From the initial chat with Paul saying I was looking for a smart heating system, Paul asked a few questions about my house and setup and provided me with multiple options for a solution that would cover what I'm after. After settling on Hive, Paul was able to install this, despite encountering an issue with the gas install in my house, was able to use his expertise to get around this. As well as high quality install, the work carried out was incredibly tidy and neat, covering pre-existing thermostats as well as neat cable management. Paul also ensured I understood the app and all it's features, as well as dealing with Hive customer support to get the second thermostat to appear in the app as it hadn't done this first time. I would highly recommend Belfast Boiler Installations.
Pete Hampton profile picturePete Hampton
21:00 13 Apr 22
Paul came round and installed my Tado smart heating system. He is professional, friendly and told me a lot about our heating system that I didn't know. He also serviced our combi boiler and was really responsive with my questions. Highly recommended!
Peter Cooper profile picturePeter Cooper
09:14 19 Mar 22
Excellent customer service, delivered in a friendly and professional manner. Really appreciated Paul taking all the trouble to source the part required and fitting it immediately. Many thanks - Great to have heating again!
Stuart Cully profile pictureStuart Cully
21:03 16 Mar 22
Paul was great, managed to pencil us in at short notice. Very personable, professional and knowledgeable. Boiler serviced and friendly reminder about gas safety and CO awareness - always appreciated with little ones in the house. Couldn't recommend Belfast Boiler Installations more highly.
todd engman profile picturetodd engman
14:07 04 Mar 22
Belfast Boiler Installations were great! We just moved into our new house, and found no external thermostat anywhere. I spoke with Paul at Belfast Boiler Installations, and he told me what the best smart options on the market were, where to buy them for the lowest price, and then came out and installed them and walked me through how to operate them. Definitely recommend Paul, and Belfast Boiler Installations.
John Darling profile pictureJohn Darling
17:56 06 Feb 22
Gas boiler replaced promptly and efficiently. The team were very professional and tidy. They turned up on time and completed the job. They were easy to deal with and were reliable with a competitive price.
Owen Glenn profile pictureOwen Glenn
20:33 20 Jan 22
Professional, personal and expert service. Belfast Boiler Installations come to fit a Hive smart heating control system and managed to fix multiple other genuine problems along the way. Our heating system and wiring had baffled a dozen plumbers over 20 years without getting to the route of the problem. Paul and Paul spent multiple additional hours to diagnose the problem, offer impartial advice and fit the Hive smart heating system after substantial re-wiring. Very pleased with the service, advice and result at a reasonable price. Would highly recommend to others.
Colm Girvan profile pictureColm Girvan
20:20 15 Jan 22
6 star service from Paul and Paul.
We used Belfast Boiler Installations for my oil to gas conversion and to add Smart Heating controls
The boys were real gentlemen, both professional, friendly and respectful. They were focused on getting the job done and we really appreciated their extra efforts in getting the heating back on asap. Their knowledge is second to none.
A lot of planning took place to avoid too much disruption to the home. There was much less than expected, as we had been told by other companies that it would be necessary to remove ceilings and disturb two and possibly three rooms on the house.
They managed it with one room, saving a lot of money in getting plasterers and joiners in to fix it all.
Good planning was the key.
These boys are serious grafters. They put in hours way beyond our expectations just to get the heating back on for us-and they tidied up! We don’t know where they got the energy from.
A brilliant job from start to finish.
Would highly recommend this company. I wouldn’t go anywhere else. Make sure you book them in early. They are in high demand and now I understand why. We’ve already booked them for our gas boiler service for next year.
Desi Maguire profile pictureDesi Maguire
19:15 08 Jan 22
Contacted Belfast Boiler Installations because of the great reviews and wasn’t disappointed, in fact here I am writing another one. Great communication from start to finish, professional and reliable - rang me and turned up when they said they would. Installation in one day, large drafty house has never been warmer. Paul & Paul both very easy to deal with. Will be using for all future servicing and would not hesitate in recommending as feel in very safe and trustworthy hands.
Anna Rooney profile pictureAnna Rooney
14:31 05 Jan 22
The boiler in my rental property broke down a few days before Christmas , i called Paul & Paul and they were fantastic - reassuring, professional and such a quick service given it was the day before Christmas Eve! Paul gave me advice on my options and i decided a replacement boiler was the way forward - all done in one day, tidy work! Thank you so much
Mick Wilson profile pictureMick Wilson
19:49 14 Dec 21
The guys fitted a new has boiler today to replace 15 year old one. Great job and tidy work. At this time of year you need a good, reliable supplier and I can recommend these guys.
Ciaran Connolly profile pictureCiaran Connolly
09:56 07 Dec 21
Classic at this time of year - we were lucky enough to get Paul to help us with an issue and then had him complete a boiler service for us. He had a new option for us that we never heard of before - a smart thermostat - which was a pretty slick installation for us - and has made our heating set up a little bit smarter! Thanks team - much appreciated! 🙂
Kevin Brown profile pictureKevin Brown
08:38 03 Dec 21
We hired the company to convert our newly purchased period house from oil to gas. This was a major undertaking as the house required the installation of a completely new heating system throughout. Paul and Paul were professional from the outset. They genuinely want to help the customer and installed a heating system designed around the way we use the house. Their enthusiasm for their work is evident. I highly recommend.
Stephanie Meulendijks profile pictureStephanie Meulendijks
18:01 02 Dec 21
Highly recommend Paul and Paul. They fitted my smart heating system and even pretended I didn’t turn the temperature of my boiler all the way down causing my heating not to work 🤣 you know you have good ones on your hand when those things are brushed under the rug. Great service and they didn’t leave a crumb behind. Phone number permanently added to my phone book 👌🏻👏🏻
Martina Dalton profile pictureMartina Dalton
12:59 04 Nov 21
Highly recommended! Paul is a very polite, friendly gentleman who very reliable and helpful. I've been a customer for over 10 years and Paul has never failed. He has responded to calls at short notice and provide a very efficient service for home and rental properties. He has provided good advice on requirements and a good value for money 5 star service. 🌟 🌟 🌟 🌟 🌟 HIGHLY RECOMMENDED!
Sheelagh Roberts profile pictureSheelagh Roberts
13:16 26 Oct 21
Honestly couldn't have got better guys to complete the job! Excellent, professional, tidy and clean! Job well done. Keep us well informed and went beyond in arranging inspections etc.
Vinyl Matt profile pictureVinyl Matt
12:12 21 Oct 21
Paul was very helpful in accommodating my limited availability for the appointment. Seemed very knowledgeable and took time to explain to me what the issues with the boiler were. Job was done quickly, the work was good and the price was very fair. Extremely happy with the service. I would recommend Paul and Belfast Boiler Installations to anyone. Very happy with the service
Andrea Nixon profile pictureAndrea Nixon
20:16 13 Oct 21
I called Paul to repair and service my gas boiler. He was courteous and knowledgeable, providing helpful advice. He responded quickly, calling with me the following morning, and kept in touch to let me know when to expect him. Moreover he did an excellent job of repairing my fairly old boiler, he was extremely thorough and professional, and he was very reasonable in price. I would be happy to recommend Paul and will certainly use him again in the future.
Robert Beckett profile pictureRobert Beckett
09:04 30 Sep 21
Paul has maintained our church boilers for many years and has always proved to be both competent and reliable. Recently he updated our system. The price was very competitive, the work completed on time and the premises left clean and tidy. Very pleased with all he has done for us.
Daniel Bartsch profile pictureDaniel Bartsch
21:04 11 Aug 21
Outstanding Service……

Paul has been out to us on several occasions for different jobs over the years (big and small). We recently had a new boiler and gas fire fitted and the work was completed to the highest professional standard. The quote was competitive, with no hidden extras. He always arrives on time, gets the job done in a timely manner and leaves our home immaculate. Honest, trustworthy and I would highly recommend them.
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